Sarah Miller
Mon 22:14
sarah@millerconstruction.co.uk
Hi, we're looking for something for our team: a cooking workshop and then dinner together. We're about 30 people. Could we do a Friday in March? Best, Sarah — Miller Construction

Quote
sent.
Quote proposal
Cooking workshop & dinner
no. 2041 · example
Follow-up: Friday, if there is no reply by then.
Sarah Miller
Mon 22:14
sarah@millerconstruction.co.uk
Hi, we're looking for something for our team: a cooking workshop and then dinner together. We're about 30 people. Could we do a Friday in March? Best, Sarah — Miller Construction
The Forge
Mon 22:16
groups@theforge.co.uk
via MASO · within 2 minutes
Hi Sarah, sounds great! For 30 people on a Friday in March we have space on 13, 20 and 27 March. Two more things: are there any dietary needs we should take into account, and would you like drinks per round or a drinks package?
Sarah Miller
Tue 08:52
sarah@millerconstruction.co.uk
27 March please! Two vegetarians and one gluten-free. Let's go with a drinks package, 2 hours.
The Forge
Tue 08:54
groups@theforge.co.uk
via MASO · within 2 minutes
Here is the proposal, valid until 10 March. Shall we hold the 27th for you in the meantime?
Ten hours from request to quote. Four minutes of them ours.
The rest was the customer emailing in the evening and replying in the morning. Exactly as it should be.
Schedule a demoIntegrations
Phone, mail and chat are taken over and passed on to the systems your business already runs on: reservations, calendar, guest records and till.
What gets connected depends on your setup. For a pilot, no integration is needed.

A company outing at the restaurant, a birthday at the bowling alley, a team day at the climbing hall. Wherever a request is more than a table for two, there is work that gets left undone.
Reservations, changes and no-shows. The phone rings in the middle of service, and now it gets answered.
Book a demoFrom your own rates and packages. We set those up together at the start; after that every quote is calculated with them. An unusual request ends up with you, along with everything that is already known.
Then it asks, like above: one email with exactly the things that are still missing. Not a form with twenty fields, but the two questions that matter.
Yes. The quote, the booking and the contact details go to the system you already use. You don't have to replace anything.
Then after a few days a reminder goes out on its own, in your tone. You decide after how many days and how often. A quote that quietly expires is the most expensive one of all.